You may return unopened items within 15 days of delivery for a full refund on most of the instock items.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
United States Domestic Shipping
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. Domestic shipping will be calculated by USPS and UPS rates based on the actual product weights. To see the shipping charge, place all items in your cart and begin the checkout process.
We can ship to virtually any address in the world. We accept international order and order originating from U.S. Territories, HI, AK, APO/FPO addresses will be shipped by U.S. Mail. Shipping is based on the weight of the package. Actual shipping will not show up during checkout. Once you submit the order, we will calculate the weight of your order and apply the USPS actual shipping to your total. If you need to be confirmed with shipping, please note in the comment box, we will email you the estimate shipping cost.
Please enter a valid email address, so we can contact you about the shipping cost.